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All questions will receive a response within 24 hours (excluding public holidays). The response will be one of the following:
- An answer to your question
- A referral to an answer of a question that has already been asked
- A recommendation to discuss the question with your optician because we were unable to answer the question
- To speak to our customer service team instead, please call us on 01 514 3614 or email us at email@example.com.