We won't be beaten on price
Our Price Match Guarantee
We’re delighted to sell our contact lenses up to 50% cheaper than high street opticians and online retailers in Ireland. And, in the unlikely you find a product for cheaper elsewhere, our Price Match Guarantee means we’ll match that price and refund you the difference.
Making a Price Match claim is easy - here’s how it works:
- Check that the item is not currently available at a discounted price, and comes from a valid Irish website, with the company’s distribution centre based in Ireland or the UK.
- Make a note of the product details, including the price, prescription and the URL and name of the seller.
- Call our customer service team on 01 514 3614 or email us at firstname.lastname@example.org and provide us with the details of your claim, as well as your contact number if you email.
- We’ll process your order over the phone and apply the correct discount for your product.
- We’ll dispatch your order the very same day (based on stocked products).
Already ordered? It’s not too late…
Don’t worry, even if you’ve already ordered from us and haven’t requested a Price Match, you still have 5 working days to make your claim. Just contact our helpful customer service
team within this time, and we’ll be able to process your Price Match.
- Your Price Match claim is only eligible if it’s the same product and brand
- The URL source you provide must be from a valid Ireland website, with their distribution centre based in Ireland or the UK
- The price difference only applies when you supply valid evidence, on products that are not discounted
- Feel Good Contacts are responsible for deciding if your claim is valid and for refunding the difference
- Your Price Match discount cannot be used in conjunction with any other offer or promotion and would have to be an in-stock item(s)
- Delivery charges are exempt from the discount
- To read our full terms and conditions, please click click here