Delivery and Dispatch

 

All delivery times below are based on items in stock.

IE Delivery

Fastway Tracked

2-3 days
(No signature, letterbox-friendly*)

Order before 4:30pm

€3.60
or FREE over €55

DHL Next Day

Next day (excluding weekends)
(signature on delivery)

Order before 4:30pm

€9.00
or €5.50 over €55

*Based on smaller orders (up to a 3-month supply of contact lenses without solution) will be delivered in reduced packaging that is letterbox-friendly.

Orders placed after 4.30pm on Thursday and before 4.30pm on Friday will be delivered on Monday. Orders placed after 4.30pm on Friday will be delivered on Tuesday. Some addresses aren't eligible for DHL next day delivery. In some cases, there may also be a surcharge for Remote Area Delivery by DHL. Our customer service team will contact you in these instances.

UK Delivery

Royal Mail - tracked

Next working day
(No signature*)

Order before 11:30pm

€8.99

Royal Mail - tracked

Next working day
(signature on delivery)

Order before 11:30pm

€12.50

*All orders of over €100 must be signed for.

European Delivery Options

For DHL European Next Day Delivery, orders need to be placed before 4.30pm. If placed after 4.30pm on Friday your order will be delivered on Tuesday.
Some addresses aren't eligible for DHL next day delivery. In some cases, there may also be a surcharge for Remote Area Delivery by DHL. Our customer service team will contact you in these instances.

Standard Delivery

(non-tracked item)
3-5 business days

Order before 7pm

€8.99

DHL Next Day by 6pm

(signature on delivery) Next business day
(excluding weekends)

Order before 6pm

€12.00

USA & International Delivery

Standard Delivery

(tracked item)
7-10 business days

Order before 7pm GMT

From €11.99

Albania 
Austria 
Belgium 
Bulgaria 
Channel Islands - Guernsey 
Channel Islands - Jersy 
Cyprus 
Denmark 
Estonia 
Finland 
France 
Germany 
Greece 
Hungary 
Iceland 
Ireland 
Italy 
Latvia 
Liechtenstein 
Lithuania 
Luxembourg 
Malta 
Netherlands 
Norway 
Poland 
Portugal 
Slovakia 
Solvenia 
Spain 
Sweden 
Switzerland 

USA & International countries we deliver to

Australia
New Zealand
United States

All delivery times below are based on items in stock (98% of orders).

All signature-required deliveries MUST be signed for at the delivery.

The dispatch of goods will take place once funds have been cleared from your account. If any of the goods ordered are not available in stock, we will inform you via e-mail or telephone.

Upon dispatch of your order, we’ll send you an e-mail confirmation for your records. Within this email, there will be a tracking number should you wish to track the progress of your order. If there is any delay from the courier service, we cannot be held accountable.

Some products might be dispatched in two or more packages. In this case, additional charges will not apply. However, additional charges may apply for any orders weighing more than 2KG, in which case the customer will be notified before delivery.

Orders can be cancelled if we receive the cancellation in time. Orders may also be returned within 90 days of delivery. Please see our Returns & Refunds page for more details.